COVID-19 Information


We would like to outline the ways in which we are managing hygiene at all of our Physica locations.

The health and safety of our patients and staff is our priority.
Our clinics will continue to operate as usual. We as health professionals are here to help you with your musculoskeletal conditions to continue optimal care.

We have escalated our hygiene focus and have added additional hand sanitiser available to all clients on entry and exit of the building(s) along with all of our antimicrobial soaps at the hand wash stations.

• It should be noted that all of our equipment and contact surfaces including the reception area is cleaned with alcohol swaps/wipes between clients. 
• We continue to screen all clients who may have been unwell and or have traveled overseas in the past 14 days to avoid them entering the premises.
• Our staff are trained and execute medical hygiene principles.

Shared responsibility:

People with coronavirus may experience:

• FLU- LIKE symptoms such as coughing, sore throat and fatigue

Please call Physica a minimum of one hour prior to your scheduled appointment if you have any of these symptoms.


Physica REMAINS OPEN for face to face treatment of people with musculoskeletal problems.

From 28th September 2020, there will be an easing of restrictions for Physiotherapy. We are able to offer Physiotherapy for the following face to face services for the following:

  1.  to prevent a significant deterioration in functional independence which would result in
    an escalation of care needs (such as increased frequency in treatment, significant
    increase in pain, specialist input, or a substantial increase in recovery time as a result
    of delayed care)


  2.  for assessment and diagnostic purposes for those people whose care has been
    delayed during stage 4 restrictions, and where further delay likely to result in
    deterioration (e.g. diagnostic imaging and assessment for prescription of assistive


  3. to provide essential pre-operative or post-operative elective surgical care.

Physica is committed to providing a safe environment for both you and our staff that enables this to happen.
For patients who cannot attend the clinic we offer fully functional telehealth services.

Additional details from Chief Allied Health Officer -  can be viewed here